Coaching Drives Performance


Basic HR Necessities of Employing and Managing People
One day, £350 plus VAT

Course overview
This one-day programme focuses upon the basic legal and ethical requirements of employing people, providing guidance and support concerning the necessary policies and procedures to put in place.

What will you get out of it?
A combination of case studies and role play exercises will allow you to practise first hand in a safe training environment a range of basic skills required to conduct effective absence meetings and disciplinary/grievance hearings, improving skills and increasing confidence   You will also receive ‘take-away’ templates to ensure the sustainable development of the required HR policies.

Who is it for?
This programme is suitable for managers or staff with responsibility for dealing with the ‘people issues’ in smaller organisations.

Course schedule Course leader
Expert coach Sue Catlow leads this specific programme and has over 20 years experience of supporting managers in handling a variety of difficult, sensitive or emotive employee relations issues.


Making Performance Management Work for your Organisation – Getting the very best out of your workforce
One day, £350 plus VAT

Course overview
The one-day course programme covers the basic principles of performance management along with providing guidance in terms of the basic policies and procedures that may be useful to your organisation and tailored to its size and culture.

What will you get out of it?
You will practise, through the use of case studies and role play, skills in objective setting, developing appropriate standards, targets and measurement criteria as well as giving effective feedback in both good and poor performance situations.

Who is it for?
This programme is suitable for managers or staff in smaller organisations in which managing ‘performance issues’ is key to their role.

Course schedule
Course leader
This workshop is led by Sue Catlow, a Fellow of the CIPD with over 20 years experience in supporting managers to manage performance, get the best out of staff and handle a variety of difficult and sensitive performance issues.




Course Programmes